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In line with the latest Government Lockdown Guidance published 4th January 2021 we remain OPEN for business as long as we work together to keep each other safe. Read our Covid-19 statement here.

Lasting products, guaranteed

Quality and durability. That’s the hallmark of our stunning windows and patio doors which are professionally built, designed and installed to last for years. For complete peace of mind, all our products come with a comprehensive insurance backed guarantee.

If your products are not performing as expected or something breaks, don’t hesitate to get in touch. We’ll repair or replace any defective PVCu or aluminium doors or windows for free — at our sole discretion — providing the issue occurs within the 10-year period from the date of manufacture.

If you need to contact us about any product, please check the reverse of the contract for the terms and conditions. Alternatively, have your contract to hand when you call. That way we’ll be able to work out if your doors or windows are still under guarantee and how we can help.

We use the best materials and state of the art manufacturing techniques to make sure your new windows and doors last as long as possible. All you’ll need to do is keep them looked after and well maintained to enjoy beautiful windows and doors for years to come. To keep your guarantee valid follow our simple hints and tips to retain that ‘just fitted’ feeling!

Looking after your uPVC

Keeping your uPVC windows, door, or conservatory takes next to no time. Simply wash the product down with warm soapy water. Don’t use solvents or abrasive cleaners, which might compromise the gloss. Also take care to use a soft sponge or cloth, as opposed to an abrasive product that might scratch your uPVC.

Is there a mark you can’t get rid of? Then you’ll need to get a specialist uPVC cleaner.

If condensation is building up in your uPVC windows, get rid of any debris clogging up the drainage slots (which can be found between the top and bottom of the window and outer sill, and inside the sashes when your window is open).

By following the above process, you could delay the need for double glazing repairs in your Devon home and keep it looking fresh.

Maintain your glass too

Our glass is of the finest quality. But you may find a small imperfection or mark on its surface. If this happens, we’ll assess your windows in line with Glass & Glazing Federation Guidelines.

To clean glass in your windows, doors, or conservatory, use a non-smear cleaning product with a paper towel.

Make sure you spray onto the surface of the glass. The liquid must reach the corners. Next, wipe with a paper towel until the spray is gone. Afterwards, reverse the paper and continue buffing until the glass is dry. Want to achieve the best finish? Repeat the same process externally.

How to clean external glass:

  • Repeat your cleaning routine every four months
  • Use soapy warm water to remove grit and grime
  • Once finished, work the surface with a glass cleaner
  • Use a soft towel or cloth to avoid scratches 

How to clean internal glass:

  • Clean it as a habit every month
  • Complete with a glass cleaner
  • Only use paper towels or clean cloths

Hardware care

It’s important to lubricate those metal-to-metal joints without nylon bearings. This process should be repeated for all relevant uPVC double glazing. Use 3-in-1 light engineering oil and apply it to your shootbolts, locking mechanisms, hinges, friction stays, and espagnolette.

Make sure you lubricate any rollers, shootbolts, or espagnolettes that engage with locking keeps. These need to be maintained yearly and we’d recommend using lanolin, which is a light grease.

Hardware cleaning tips:

  1. Never use abrasive solvents or products that could harm your uPVC double glazing
  2. Look after your window furniture by cleaning it every four months
  3. When cleaning, clear away dust and dirt with a damp chamois
  4. Choose high-quality polishing and coatings that last longer

General cleaning tips:

  • To avoid scuffing or scratching your uPVC windows, doors, or conservatory, remove all jewellery before cleaning
  • It’s inadvisable to lean ladders against your frames, glazing or gutter. And we would never recommend walking on a bay roof. If you need to access a hard-to-reach area, hire some tower fixed scaffolding.
  • Always adapt your method to suit the area of the window you’re cleaning.

Handles

Avoid future double glazing repairs in your Devon home by quickly wiping your handles down with a damp cloth to remove grime and dust.

Seals

Weather seals stop cold draughts entering your home while keeping warm air inside. Should a seal become dislodged from its grooves, manoeuvre it back into position to prevent damage.

Composite doors

A popular front door choice, composite doors are robust, strong, and designed to keep you and your family safe. 

They’re easy to look after too and could delay the need for double glazing repairs on your Devon property. Here’s how.

Door Leaf

Simply apply a warm soapy sponge or cloth to banish grime

Door frame

Again, your trusted sponge will work wonders (stubborn stains can be removed using a specialise uPVC cleaner).

Exterior Glass

Once more, simply clean using a soapy cloth. Complete using a high-quality glass cleaner.

Leaded glass

Follow the same process outlined for exterior glass. Over time, natural oxidation will occur.

Hardware

Find a clean cloth, dip it in some lukewarm water with mild detergent. After that, wipe away until a shine is achieved. For moving parts, use 3-in-1 light engineering oil.

Hinges

Lubricate using a quality light engineering oil.

Cylinder locks

A Teflon-based lubricant is advisable. Avoid using oil or graphite powder.

Double Glazing repairs, Devon & surrounding areas

For more information, contact us or pop by our Honiton showroom. We’d love to help and provide a free no-obligation quote.

0% APR representative on orders over £3,000

We have various low-cost finance options available. Get a quick quote and apply for finance at the same time.

Customer stories

We pride ourselves on outstanding customer service and enjoy hearing your experiences of our products in your homes.